TBD

10-Day Money-Back Guarantee:

We are confident in the quality and effectiveness of our natural herbal supplements. To demonstrate our commitment to customer satisfaction, we offer a 10-day money-back guarantee.

If you are not completely satisfied with your purchase, you may request a refund within 10 days of the original purchase date. 

Returns After 10 Days:

After the 10-day period, returns will only be accepted for unused products in their original, sealed packaging. A restocking fee of 15% (which includes shipping costs will apply).

Return Process:

To initiate a return, please contact our customer support team at support@zenergyrx.com or 470-470-6ZEN (470-470-6936). Please provide your order number, name, and reason for return.

Once your return request is approved, you will receive a return shipping label. Please ship the product back to the address provided.

Refund Processing:

Refunds will be processed within 5 business days of receiving the returned product. The refund will be credited to the original payment method used for the purchase.   

Exceptions:

After the 10 day period, there are no refunds or exchanges on products that have been opened, used, or damaged. We cannot accept returns for products purchased from unauthorized retailers.

Contact Us:

If you have any questions about our refund policy, please contact our customer support team at support@zenergyrx.com or 470-470-6ZEN (470-470-6936).

Shipping Policy for Rhythm Health

Order Processing and Shipping

• Order Processing Time: Most orders are processed within 1 business day. However, during peak periods, processing time may be slightly longer.
• Shipping Methods: We offer Standard Shipping, Expedited Shipping and Overnight Shipping.
• Shipping Costs: Shipping costs are calculated based on the order weight, dimensions, and shipping address. You can view the estimated shipping cost during the checkout process.
• Shipping Carriers: We utilize UPS, FedEx, USPS to deliver your order.
• Order Tracking: Once your order ships, you will receive a shipping confirmation email with tracking information.

Delivery Times

• Estimated Delivery Times: The estimated delivery time depends on the shipping method chosen and your shipping address. You can view estimated delivery times during the checkout process.
• Shipping Delays: While we strive to deliver your order on time, unforeseen circumstances may cause shipping delays. We are not responsible for shipping delays caused by carriers or natural disasters.

Shipping Address

• Accurate Shipping Information: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses.   
• Address Changes: If you need to change your shipping address, please contact our customer support team at support@zenergyrx.com or 470-470-6ZEN (470-470-6936) as soon as possible before your order ships.

Damaged or Lost Packages

• Damaged Packages: If your package arrives damaged, please contact our customer support team within 10 days of delivery.
• Lost Packages: If your package is lost, please contact our customer support team after 2 business days from the estimated delivery date.

International Shipping

• International Orders: We currently ship to the United States, Canada and Mexico.
• Customs Duties and Taxes: Customers are responsible for any customs duties, taxes, or fees imposed by their country.

Formula No. 1 TBD - Batis, Black Walnut, Coriander, Ginger Root, Milk Thistle

Formula No 2  TBD-Astragalus, Goat's Rue, Panax Ginseng, Soapwort, Wild Blackberry Leaf

Formula No. 3 TBD- Bladderwrack, Black Maca, Damiana, Muira Puama, Sarsaparilla, Saw Palmetto, Wild Yam